New aftermarket manager

Published: 03 December, 2020

At 18, Jonathan Kinsella joined THORITE as an apprentice service engineer, and thanks to the Thorite policy of promoting from within, he graduated to become a capital sales engineer. Jonathan then decided to progress his career away from Thorite to gain greater experience, but three years later, Thorite has announced his appointment as aftermarket manager, working closely with the capital sales and service teams.

Aftermarket Solutions is a new concept for after-sales customer care, replacing previously outdated service contracts by providing customers with a menu of service and support options that are individually tailored to their specific requirements. The company says the resulting package gives customers more added value and a much more focussed service from Thorite Service through Thorite’s team of capital equipment sales and support specialists.

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e: Jonathan.Kinsella@thorite.co.uk

w: www.thorite.co.uk